I need to say thank you to the Easycare Company in Arizona who have been fantastic today. We have been trying to order Frodo some front hoof boots...he's got a long walk in a week's time to be a star in the parade at St John's Fair, and to make sure he can cope with the distance ok (he hasn't been this far in a very long time...or possibly ever!) hoof boots will make sure he'll do the distance. Over two weeks, 2 well known UK companies haven't delivered what they promised and it has been a very disappointing experience in customer service. One phone call to Easycare HQ in Arizona this afternoon and a very helpful representative put us at ease and resolved our problems. Frodo is having his boots sent out from the USA express delivery so that they will arrive on Monday...that should allow him to have a practice before his big adventure on the 22nd! Thank you Easycare!
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